Bethesda Softworks

Customer Support

Bethesda's customer service department is ready to assist you with any questions you have about an order you've placed for our products. Please fill out the form below, including your name, the product you have a question about, your e-mail address, phone number, and an order ID number. A reply will be sent to you within 24 hours. Otherwise, you can also call customer service at 800-677-0700.

Name
Product:
Your e-mail
Phone #
Order ID

Tech Support

Welcome to Bethesda's Technical Support page. We are committed to providing the best technical support in the industry. To begin, choose the title you have questions about below. If you can't find the answers here, you can also contact us directly for your answers after you have selected a game and clicked Go.

FAQs

Select a game below to access its Frequently Asked Questions archive
note: The technical support section may have your answer, check there too!

Battlespire
Hotrod Championship Drag Racing (And PCE)
Redguard (Also, check the Forum!)

Registration

Here is the online registration form for Bethesda products. Filling out the registration card within 30 days of purchase entitles you to warranty protection and technical support.

Fields in italics are required fields.

Customer Information

Mr.
Ms
Mrs.

Name/Age:
Address:
City, State Zip:	,
E-mail address:
Phone / Fax 000-000-0000	/

Date of purchase:
Product Purchased:

Where did you obtain this product?
Other:

What factors influenced your purchase?
Other:

Please tell us about your computer.
CPU
Disk Size
Sound Card Other:
OS
Memory
CD-ROM

What is the main use of your computer system?
Other:

Do you own a 3D graphics card?
Yes No What kind?

Is your computer connected to a network?
Yes No

Do you have an ISDN/ADSL connection?
Yes No

Do you have a cable modem?
Yes No

Do you own a modem?
28.8k 56k None

Do you play multi-player games?
Yes No

Would you purchase a software product through the internet?
Yes No

Which method of modem gaming do you use?
Other:

How do you access the internet?
Other:

Which PC magazines do you read and how would you rate them in importance (rate 1-6, 1 being most important)
1. Other:
2. Other:
3. Other:
4. Other:
5. Other:
6. Other:

What type of entertainment software do you enjoy? (rate 1-6, 1 being most important)
1. Other:
2. Other:
3. Other:
4. Other:
5. Other:
6. Other:

What makes a good game? (Please mark 1-5, 1 being most important)
1. Other:
2. Other:
3. Other:
4. Other:
5. Other:

How many games do you purchase in a year?

What other game systems do you own?
Dreamcast Nintendo 64 Playstation Other:

How many hours per week on average do you play computer games?